Privacy Policy

Last updated: September 24, 2024

Introduction

This Privacy Policy explains how VideoBrainstorm.com ("we", "our", "us") collects, uses, and shares your personal information when you access or use our services, including through our website, mobile applications, and other digital platforms (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Data Controller and Contact Information

VideoBrainstorm.com is the data controller for your personal data. If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at privacy@videobrainstorm.com. Our business is registered in Germany.

Legal Basis for Data Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Your Consent (Article 6(1)(a) GDPR): For example, when you opt in to receive marketing emails.

• Performance of a Contract (Article 6(1)(b) GDPR): For providing our services to you, such as account creation and payment processing.

• Legal Obligation (Article 6(1)(c) GDPR): When we are required to comply with legal obligations, such as financial record-keeping.

• Legitimate Interests (Article 6(1)(f) GDPR): For example, for improving our services and securing our platform.

Information We Collect

Information You Provide:

We collect information you provide directly to us, including when you create an account, submit video ideas, save content in your library, or communicate with us. This may include your name, email address, payment details, and other contact details.

Information We Collect Automatically:

When you use our Services, we automatically collect information about your device and usage, including:

• Device Information: such as your IP address, browser type, operating system, and unique device identifiers.

• Usage Data: including pages or features you use, time spent on pages, clicks, and other actions.

We use cookies and similar technologies to collect and store this information. You can control cookies through your browser settings but disabling cookies may affect your experience with our Services.

Your Rights Under GDPR

As a user in the European Union, you have the following rights regarding your personal information under the GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete personal data.

• Right to Erasure: You can request deletion of your data where we no longer have a legal reason to continue processing it.

• Right to Restrict Processing: You can ask us to limit the processing of your personal data.

• Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.

• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@videobrainstorm.com. We will respond to your request within one month, as required by the GDPR.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: Including maintaining, enhancing, and personalizing our platform and content recommendations.

• To Communicate with You: Sending updates, marketing communications, and responding to inquiries. We use Klaviyo for our email marketing campaigns. You may opt-out of receiving marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

• To Analyze and Measure Performance: Using tools like Google Analytics 4 (GA4), Google Tag Manager, and Microsoft Clarity to track user behavior, understand how you use the Services, and optimize your experience.

• To Process Payments: We use Stripe to process payments for any purchases or subscriptions made through our platform. Stripe securely handles your payment details in accordance with its own privacy policy.

We may also use your information for other legitimate business purposes, such as complying with legal obligations or enforcing our terms.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information as you navigate our Services. Cookies are small text files stored on your device. We use cookies for:

• Essential Functionality: Enabling core functions of the website, like user logins.

• Performance and Analytics: Tools like Google Tag Manager, Google Analytics 4 (GA4), and Microsoft Clarity help us analyze site performance, user behavior, and how visitors interact with our platform.

You can manage your cookie preferences through your browser settings.

Third-Party Services

We share information with service providers to help us operate our business. These include:

• Klaviyo: Our email marketing provider. You may receive emails from us, but you can unsubscribe at any time.

• Google Analytics 4 (GA4): Helps us understand user behavior and interactions on our site.

• Google Tag Manager: Allows us to manage and deploy marketing and tracking scripts.

• Microsoft Clarity: Provides session recordings and heatmaps to help us improve user experience.

• Stripe: For secure payment processing.

These third-party services may collect and process data according to their privacy policies, and we encourage you to review their policies for additional information on how they handle your data.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Companies that help us provide and improve our Services, such as hosting providers, analytics tools, email marketing platforms like Klaviyo, and payment processors like Stripe.

• Legal Requirements: If required to comply with a legal obligation, such as a court order, subpoena, or other legal process.

We may also share aggregated or de-identified data that cannot reasonably be used to identify you.

International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR requirements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant data protection authority within 72 hours of becoming aware of the breach.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we will notify you of significant changes by email or a prominent notice on our Services.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at privacy@videobrainstorm.com.